Terms and conditions of use of the site ArtMandala.space
DEFINITIONS
GENERAL PROVISION
CONCLUSION OF THE AGREEMENT OF PURCHASE AND SALE
RIGHTS AND DUTIES OF THE BUYER
RIGHTS AND DUTIES OF THE SELLER
PRICES AND PAYMENT FOR PRODUCTS AND SERVICES
DELIVERY OF GOODS
PICK UP, STORAGE AND WAREHOUSING OF GOODS
PRODUCT QUALITY AND WARRANTY
RIGHT TO REFUSE THE AGREEMENT. RETURN OF GOODS
DISCOUNTS AND PROMOTIONS
COPYRIGHT PROTECTION
LIABILITY OF THE PARTIES
PROVISION OF INFORMATION
FINAL PROVISIONS
CONTACT DETAILS AND REQUISITES
1. DEFINITIONS
1.1 Seller – Irina Dubouskaya, carries out business activities in accordance with the legislation of the Republic of Latvia, registration number: *83169, address: Aizpilsetas street 44-1, Daugavpils, Latvia, LV-5417.
1.2 Buyer – an individual over 18 years of age or a legal entity who purchases products or services on the site www.artmandala.space (Site) or using the online store www.artmandala.space.
1.4 Sale and purchase agreement – a contract for the sale of products or services, concluded between the Buyer and the Seller in accordance with the rules of sale on the site in accordance with the legislation of the Republic of Latvia.
1.6 Rules – these rules for the sale and purchase of products and services remotely, on the basis of which the rights and obligations of the Buyer and the Seller are established, the conditions for the purchase of goods and services offered by the Seller, as well as their payment, the procedure for the delivery and return of goods and the provision of services, the responsibility of the parties and other provisions related to the sale and purchase of goods and services on the site.
1.6 Supplier – a transport company or a postal service providing a delivery service.
2. GENERAL PROVISIONS
2.1 These Rules are a binding document that establishes the mutual rights, obligations and responsibilities of the Buyer and the Seller, as well as other provisions related to the sale and purchase of goods and services offered by the Seller when the Buyer purchases goods or services on the site.
2.2 The Buyer can purchase goods and services on the site only if he agrees with these Rules. After reviewing the Rules and confirming this, the Buyer undertakes to comply with and comply with these Rules when purchasing goods and services on the site. The buyer agrees and understands the Rules. If the Buyer has not read or understood the Rules, or does not agree with them, the Buyer does not have the right to purchase goods and services on the site.
2.3 Trading activity on the site is carried out from the territory of the Republic of Latvia.
2.4 The seller has the right to make changes to the Rules. Changes to the Rules come into force from the moment they are published in the online store. After the publication of changes to the Rules, any of the possible ways of using the Internet store is automatically considered acceptance of the changes in the Rules.
2.5 The definition of "Products" hereinafter in the Rules includes such concepts as goods and services, unless another definition is indicated or it does not go out of context.
3. CONCLUSION OF THE AGREEMENT OF PURCHASE AND SALE
3.1 The purchase of products on the site can be carried out only after reading the Privacy Policy of the online store. The purchase of goods on the site can be carried out by registered and unregistered Buyers. Before registering, the Buyer must also read the Privacy Policy of the site. After registering the Buyer, it is considered that he has read the Privacy Policy and agrees with it.
3.2 Registration is carried out by filling out the registration form and indicating the required data in it (hereinafter referred to as Registration Data). The Buyer is responsible for the correctness, confidentiality and (or) safety of the Registration Data.
3.3 To purchase products, the Buyer must place an order on the website of the online store by filling out an electronic order form.
3.4 The contract of sale is concluded for each order of the Buyer.
3.5 The contract of sale between the Buyer and the Seller is considered concluded when the Buyer in the Online Store: The contract of sale between the Buyer and the Seller is considered concluded when the Buyer in the Online Store:
places an order and a basket of goods, in accordance with the instructions of the Seller, and indicates the address for delivery of goods or the method of receiving goods;
confirms familiarization with the Rules, selects the method of payment and makes full payment for the order;
The Seller confirms the Buyer's order on the screen and / or by sending a confirmation email. mail and information about the order, amount of payment, delivery method.
In cases where the Buyer does not agree with part or the full text of the Rules, the Buyer cannot order the products.
3.6 Before the conclusion of the sales contract, the Seller may send the Buyer other intermediate confirmations, for example, confirmation of receipt of payment for the order, etc.
3.7 The contract of sale is valid until the full fulfillment of obligations under this contract. The contract of sale is considered executed when the goods are transferred to the Buyer in accordance with the procedure established by the Rules and legislation of the Republic of Latvia.
3.8 After the Buyer's order is confirmed, the Buyer undertakes to pay the cost of the goods and accept the goods ordered in the online store.
3.9 The Seller has the right not to confirm the Buyer's order if the Buyer does not fulfill all the conditions for ordering goods, if the Seller does not have the goods requested by the Buyer, the Buyer has not confirmed acceptance of the Rules, and / or for other reasons that are individually indicated to the Buyer.
4. RIGHTS AND DUTIES OF THE BUYER
4.1 The Buyer shall have the right:
4.1.1 The Buyer has the right to make purchases on the site in accordance with the Rules and other instructions of the Seller and in accordance with the legislation of the Republic of Latvia;
4.1.2 The Buyer has the right to withdraw from the Purchase and Sale Agreement concluded in the Online Store by notifying the Seller in writing no later than within 14 (fourteen) days in accordance with the Regulations of the Cabinet of Ministers of the Republic of Latvia No. 255 “Remote Agreement Rules” dated May 20, 2014 year and these Rules;
4.1.3 The Buyer has the right to return and / or replace low-quality goods and / or goods with inadequate equipment;
4.1.4 Other rights provided for in the Rules and / or in the legislation of the Republic of Latvia.
4.2 The buyer undertakes:
4.2.1 pay the price of the ordered goods and their delivery, also make other payments (if any are specified when concluding the sales contract) and accept the ordered goods;
4.2.2 receive the goods within the time specified upon receipt of the delivery notice;
4.2.3 upon receipt of the goods, to inspect and check them, and also, in accordance with the procedure established by the Rules, inform the Seller about damage during delivery, about obvious visible defects in the goods, about the inconsistency of the model, the configuration of the goods with the order of the Buyer within one day from the date of receipt;
4.2.4 check the quality of the purchased goods by informing the Seller by phone +371 25340133 or e-mail: irinaboreiko@gmail.com about the defect found in the goods, which could not be seen upon receipt of the goods within 7 days from the date of receipt of the goods;
4.2.5 when choosing the method of delivery of goods or other services offered by the Seller, provide the conditions for their implementation, and make the appropriate payment for the services provided;
4.2.6 pay the cost of returning the goods, when processing the return of the goods;
4.2.7 immediately update the information in case of changes in the Registration Data of the Buyer, information regarding the delivery of goods;
4.2.8 not use the Site in a manner that may limit the operation of the Site, harm its security, integrity, or may limit the ability of others to use the Site;
4.2.9 comply with other requirements established by the Rules and legislation of the Republic of Latvia.
4.3 By making a payment, the Buyer confirms that the data specified in the order form is complete and accurate. Any discrepancy in the delivery address data is the responsibility of the Buyer.
5. RIGHTS AND DUTIES OF THE SELLER
5.1 The Seller has the right:
5.1.1 restrict or suspend the Buyer's access to the Site and the receipt of goods without warning about it, as well as cancel the Buyer's registration if the Buyer tries to harm the operation of the Site and / or violates his obligations; The Seller shall not be liable for any resulting losses of the Buyer;
5.1.2 temporarily or permanently stop the operation of the Site, make changes on the Site or in its individual parts, in all or any of its contents, limit purchases made on it, change the e-mail address of the store, limit the number of registered Buyers without prior notice to the Buyer; The Seller is not responsible for any negative consequences caused by such actions in relation to the Buyer;
5.1.3 make changes to the Rules, prices of goods, terms of purchase and / or any other instructions related to the Site without publishing information about changes in the operation of the Site.
5.2 The Seller undertakes:
5.2.1 respect the privacy of the Buyer, ensure the safety of his data, except as provided by the legislation of the Republic of Latvia and the Privacy Policy of the Site;
5.2.2 if the Seller cannot sell the goods ordered by the Buyer, the money for the paid goods/order will be returned within 14 (fourteen) business days;
5.2.3 send the order within 5 business days of receiving payment. The Seller informs the Buyer of the track number to track the delivery path;
5.2.4 when ordering an individual product or a product requiring manufacturing or refinement, the terms for production and manufacturing indicated on the Site for a specific product are taken into account. Production and manufacture begins after making a 100% prepayment or after a direct agreement with the Seller. Custom orders cannot be returned or exchanged.
6. PRICES AND PAYMENT FOR GOODS AND SERVICES
6.1 The prices of goods on the Site and/or in the order are indicated in full. The total price includes the total cost of goods and / or services placed in the order and the cost of delivery in accordance with the selected delivery options.
6.2 Goods are sold to the Buyer at prices valid in the store at the time of ordering the goods. The specific price of the goods and the total amount for the goods are indicated after placing an order in the shopping cart on the site with the choice of the necessary delivery option. If the Buyer does not agree with the indicated price, he cannot continue the procedure for ordering goods and cannot order a product or service.
6.3 The price of goods does not include the cost of delivery of goods and services. Unless otherwise specified, the delivery of goods and other services must be paid by the Buyer. The site has a fixed cost of delivery, including the cost of packaging. When purchasing a group of goods, delivery is calculated based on the dimensions of the ordered goods.
6.4 Goods on the site can only be purchased by making a 100% prepayment. When buying goods in the online store, you can pay by the methods indicated on the site.
6.5 The document on the purchase of goods - an invoice, is available to the Buyer in the Buyer's personal account and is sent to the e-mail address specified during the registration of the order, from where the Buyer can download and / or print it. Electronic documents are valid without a signature. The invoice number and the order number are unique.
6.6 The price of goods after the Seller has confirmed the order may change only in exceptional cases, when the price of the goods has changed due to a technical error of information systems, correction of obvious errors (having the nature of an oversight) or other objective significant reasons beyond the control of the Seller. If in this case the Buyer does not agree to purchase the goods at the new price, the Buyer may cancel the order by informing the Seller by phone +371 25340133 or email: irinaboreiko@gmail.com. In case of cancellation of the order in the manner provided for in this clause, the Seller undertakes to return to the Buyer all the amounts paid by him for such a canceled order, in the manner specified in clause 5.2.2. If the Buyer wishes to purchase the product at a new, correct price, the Buyer must place a new order by paying the difference in price. Available only for registered and authorized Users.
7. DELIVERY OF GOODS
7.1 The methods of delivery of goods to the Buyer are indicated after the Buyer has created a basket of goods on the site and indicated the delivery address.
7.2 The service of delivery of goods is paid. The Site has a fixed shipping cost depending on the size and region of delivery.
7.3 After the Buyer has chosen the delivery service, the Buyer sees the delivery price of the goods at the end of the order, before choosing the payment method and / or making the payment. Payment of the price of delivery of goods is made in advance, together with payment for the goods.
7.4 The buyer undertakes to indicate the exact place of delivery of the goods and select the delivery option corresponding to his region.
7.5 The goods are delivered by the Seller or his authorized representative.
7.6 The payment for the home delivery service does not include the delivery of the ordered goods.
7.7 The date and time of delivery of the goods to the Buyer will be notified by the Postal Service of his country or the transport company in accordance with the data specified when placing the order. The Buyer may personally be informed of other delivery times for the goods. The Seller does not guarantee that the goods in all cases will be delivered within the terms specified in the Rules and / or elsewhere on the site, as well as within the terms of delivery of goods individually specified to the Buyer, especially if the ordered goods are not in the Seller's warehouses. The Seller undertakes to make every effort to ensure that the goods are delivered as quickly as possible, sending them no later than 5 (five) days from receipt of payment for ready to use goods.
7.8 Before delivery of the goods, the Seller's representative may contact the Buyer and agree on the delivery details.
7.9 When ordering the goods delivery service, the Buyer is obliged to indicate the exact place of delivery and ensure the conditions for unloading the goods (open the gate, raise the barrier, open the door, etc.). Delivered goods are brought in only through the door, goods are not brought in through the balcony or windows.
7.10 If at the agreed delivery time and within 20 (twenty) subsequent minutes the Buyer does not meet the Seller's representatives at the unloading address specified in the Buyer's order, it is considered that the cargo was not delivered due to the Buyer's fault. Or when returning the postal item to the Seller due to non-demand. In such cases, the Seller is not responsible for the financial losses of the Buyer. The goods are stored in the Seller's warehouse until the next delivery time. If the Buyer wishes the Seller to re-deliver the ordered goods, before delivery of the ordered goods, he is obliged to pay the Seller for the re-delivery of the goods at the rates of the initial delivery of the goods.
7.11 The buyer, upon delivery, must check the quality, quantity and range of goods. If there is damage to the packaging, but in the absence of a discrepancy between the quantity, quality and assortment of goods, the Buyer is obliged to make a note about the damaged packaging in the documents on the delivery of goods or in the forms provided by the delivery representatives. In this case, it is considered that the goods were delivered in damaged packaging, however, the quantity, quality, range of goods complies with the terms of the Goods Purchase and Sale Agreement and the goods were delivered properly.
7.12 If a discrepancy is found in the quality and / or assortment of goods, the Buyer does not have the right to accept goods that do not correspond to the quality or assortment. The buyer must issue his refusal to accept the goods and indicate the identified discrepancies, the refusal is made in the form of a confirmation of the delivery of goods and / or in the form provided by the delivery employee. In case of discrepancies in the quantity of goods, the Buyer must indicate the discrepancies found by filling out the goods delivery confirmation form and / or the form provided by the delivery employee.
7.13 If the Buyer accepted the goods without any remarks, the order is considered delivered: in undamaged packaging, in the right quantity, with the appropriate quality and assortment, i.e. the received order complies with the terms of the Sales Agreement, and the additional services related to the sale and delivery of the goods are properly provided.
7.14 The buyer undertakes to accept the goods personally. Upon delivery of the goods, it may be required to present an identity document (passport or ID card) and the order information sent by the Seller to the Buyer.
7.15 Delivery of the goods to the address specified by the Buyer means that the goods have been handed over to the Buyer, regardless of whether the goods are actually received by the Buyer or any other person who has accepted the goods at the specified address. In the event that the Buyer cannot accept the goods personally, and the goods are delivered to the specified address, the Buyer is not entitled to make claims to the Seller regarding the delivery of goods to an unsuitable person. If the goods are not delivered on the scheduled day, the Buyer immediately, but not later than the next day after the scheduled delivery, informs the Seller about this. Otherwise, the Buyer loses the right to present claims to the Seller related to the delay and / or non-delivery of goods.
7.16 The terms of delivery specified in the description of the Goods are provisional. The terms of delivery of the goods do not apply in cases where the Seller does not have the necessary goods in the warehouse, and the Buyer is informed of the shortage of the ordered goods. By confirming these Rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of goods and other conditions. If the Seller does not deliver the goods within the period specified in the order for the goods, and the Parties do not agree on an additional period for the delivery of the goods, the Buyer may exercise the right enshrined in clause 4.1.2 of the Rules - to withdraw from the Sales Agreement concluded on the website.
7.17 The Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances depending on the Buyer.
8. PICK UP, STORAGE AND WAREHOUSING OF GOODS
8.1 If the Buyer does not order the delivery of goods, then the ordered goods can be received by the Buyer free of charge at the Point of issue of orders, by prior arrangement by phone +37125340133, Daugavpils, Latvia.
8.2 After the goods are prepared for collection, the Buyer receives a confirmation notification of the possibility of receiving them. The Buyer, an individual or a representative of a legal entity, who arrived at the Pickup Point, must carry and present to the Seller's representative a valid identification document (passport or ID card), as well as information about the order of goods / confirmation notice sent by the Seller to the Buyer. The Buyer, who is an authorized person of a legal entity, is obliged to carry and present to the Seller's representative a valid power of attorney issued by a legal entity, an identity card (passport or ID card), as well as information on ordering goods / confirmation notice sent by the Seller to the Buyer. If the Buyer has not presented these documents, the Seller has the right to refuse to issue the goods to the Buyer.
8.3 The Buyer is obliged to pick up the ordered goods no later than within 7 (seven) days after the Seller informed the Buyer about the possibility to come and pick up the ordered goods.
8.4 After the Buyer receives the goods, it is considered that they were transferred (delivered) to the Buyer.
8.5 If the Buyer has not picked up the goods within 7 days from the date of informing about the possibility of arriving and picking up the ordered goods, or in the case specified in clause 7.10, the Buyer is obliged to cover the costs of storing the goods to the Seller at the rate of 1.5 € for each calendar day starting from the 8th (eighth) days after informing about the possibility to arrive and pick up the ordered goods.
8.6 The Buyer is obliged to pay the storage fee for the goods before receiving them from the Pickup Point.
9. PRODUCT QUALITY AND WARRANTY
9.1 The main characteristics of the goods sold are indicated in the description attached to each product. Specified specifications and description may differ from actual product specifications.
9.2 The images of goods placed in the store in their color, shape or other parameters may not correspond to the actual size, shape or color of the goods due to the characteristics of the electronic devices used by the Buyer, or for other technical reasons, also taking into account reasonably possible inconsistencies in appearance.
9.3 In the event that the product does not meet the quality, the Buyer has the right to keep this product and receive a part of the price paid for this product, having agreed with the Seller, or return the product and receive a full refund of the amount or ask the Seller to replace the low-quality product, providing evidence of non-compliance with quality.
9.4 The seller does not provide warranty services for goods.
10. RIGHT TO REFUSE THE AGREEMENT. RETURN OF GOODS
10.1 The buyer has the right to refuse without giving a reason from the electronic contract of purchase and sale, within 14 days from the date of delivery (receipt) of the goods, except for the cases specified in the Regulations of the Cabinet of Ministers of the Republic of Latvia No. . The Buyer has the right to withdraw from the Purchase and Sale Agreement by delivering the goods to the Point of Delivery of Orders (Daugavpils, Latvia) or by sending a notice of withdrawal from the Purchase and Sale Agreement by e-mail irinaboreiko@gmail.com. The Buyer must clearly state his withdrawal from the Sales Agreement, indicating the order number and the item number(s). The Buyer is obliged to provide a payment document (invoice, receipt, etc.) proving the purchase of goods by the Buyer from the Seller, the documents must be submitted at the Point of Issue of Orders (Daugavpils, Latvia) or sent a copy along with a notice of withdrawal from the contract. In the event that the Buyer has purchased several goods under one sales contract, the right of withdrawal is valid both for all goods and for one or more goods. Specified further in clauses 10.2. –10.13 of the Terms and Conditions apply in cases where the goods are returned by the Buyer.
10.2 The Goods shall be returned to the Seller no later than within 14 (fourteen) calendar days from the date of submission to the Seller of a notice of withdrawal from the Purchase Agreement. The buyer is responsible for the proper packaging of the goods upon return. The Buyer bears the direct costs of returning the goods, unless otherwise indicated by the Seller to the Buyer after receiving notice of withdrawal from the sales contract.
10.3 The Goods must be returned to the Pickup Point on their own (Daugavpils, Latvia) or through courier and postal services chosen by the Buyer. Before returning the goods, the Buyer is obliged to contact the Seller at the specified phone number +371 25340133 or by e-mail irinaboreiko@gmail.com to agree on the method of return and the exact address.
10.4 The buyer will be able to receive money for the goods and for the paid delivery after the goods are returned to the Seller in integrity and safety. If the Buyer returns only a part of the purchased goods, the amount paid for the delivery will not be refunded. The money will be returned in the same way that the order was paid for on the site. If payment for the goods was made by a payment card, the money will be returned to the same card with which the payment was made.
10.5 The Seller is not responsible for violation of the money back rule if this happens through the fault of the Buyer: delay in returning goods, incorrect data, etc.
10.6 In case of refusal of goods of good quality, the Buyer pays all direct costs for the return of goods.
10.7 In cases where the Buyer is not satisfied with the shape, size, color, model or completeness of the goods, the return of goods is possible in the manner prescribed by the Rules, as well as in the manner prescribed by the legislation of the Republic of Latvia.
10.8 In case of a defect, the Buyer has the right to replace the defective goods with new goods, request a reduction in the price of the defective goods or return the goods and receive the amount paid for the returned goods. Defective goods will be replaced or returned in accordance with these Rules and the legislation of the Republic of Latvia.
10.9 The Buyer must comply with the following conditions when returning goods:
10.9.1 The goods must be in the original packaging;
10.9.2 The goods must not be damaged due to the fault of the Buyer;
10.9.3 The goods must not be used, the goods must have a presentation (with labels and a protective film, etc.). Return of defective goods does not apply to this item;
10.9.4 The returned goods must be of the same configuration in which they were received by the Buyer;
10.9.5 At the request of the Seller, when returning the goods, it is necessary to provide an invoice or receipt confirming its purchase.
10.10 Before returning or replacing low-quality goods, also in cases where quality goods are returned not due to withdrawal from the contract, the Buyer contacts the Seller by phone +371 25340133 or e-mail: irinaboreiko@gmail.com and agrees on the conditions for the return or replacement of goods. The Buyer may return defective goods to the Point of Issue of Orders (Daugavpils, Latvia).
10.11 The Seller has the right to refuse to return the goods and the amount paid, if the returned goods are not complete, damaged, defective and/or improperly packaged.
10.12 The Buyer cannot return goods, the return of which is not provided for by the legal acts of the Republic of Latvia. Including if:
10.12.1 The Buyer purchases digital content;
10.12.2 More than 14 days have passed since the goods had been pick up;
10.12.3 Goods are made to order;
10.12.4 Goods are clearly personalized;
10.12.5 Items are damaged and more than one (1) day has passed since delivery.
11. DISCOUNTS AND PROMOTIONS
11.1 The Seller, at its discretion, has the right to organize various promotions, provide discounts on the Site.
11.2 Detailed information about discounts and promotions is provided on the Site during the period of a specific promotion or discount.
11.3 In the event that the Buyer purchases goods, upon the purchase of which the Seller provides a certain discount or gift, and later the Buyer exercises the right to return the goods, the Buyer shall be refunded only the amount actually paid by him for the goods.
11.4 The Seller has the right to unilaterally, without a separate notice, change the conditions for the provision of promotions or discounts, as well as cancel them. Any changes in the order of the conditions of promotions and discounts, as well as their cancellation are valid from the moment they are announced.
12. COPYRIGHT PROTECTION
12.1 Copying, reproduction and distribution in any form of the presented goods, digital content, as well as purchased goods without the written consent of the Seller is strictly prohibited, unless otherwise provided, and is punishable by the Copyright Law of the Republic of Latvia.
12.2 The use of digital content for commercial purposes is prohibited without the written consent of the author. To obtain the necessary permissions, please contact us by e-mail: irinaboreiko@gmail.com.
13. LIABILITY OF THE PARTIES
13.1 The Buyer is responsible for the correctness of the Registration Data. If the Buyer has not provided accurate Registration Data and/or has not updated it in a timely manner, the Seller shall not be liable for any inconvenience caused.
13.2 The Buyer is responsible for the transfer of Registration Data to third parties. If a third party uses the services of the Site using the Buyer's data, the Seller considers this person the Buyer, and the Buyer is responsible for all subsequent obligations.
13.3 The Seller is released from any liability in cases where losses have arisen due to the fact that the Buyer, despite the recommendations of the Seller and his obligations, did not familiarize himself with the Rules and / or the Sale and Purchase Agreement, despite the fact that such an opportunity was provided to him.
13.4 The Seller is responsible for the failure of the online store and for losses and damages to the Buyer or third parties if they were caused by the Seller's intentional actions.
13.5 If the Seller's Site contains links to websites of other enterprises, institutions, organizations or persons, the Seller is not responsible for the information published there or the activities carried out, such sites do not view, do not control and are not representatives of those enterprises and persons.
13.6 In the event of damage, the guilty party shall indemnify only the direct losses of the other party.
13.7 The Seller is not liable for non-fulfillment of the Sales Agreement and / or for non-delivery of goods or delay in delivery, if this happened due to the fault of third parties or due to circumstances that the Seller could not control and reasonably foresee at the time of concluding the Sales Agreement and could not prevent the occurrence of such circumstances or their consequences (force majeure circumstances). If these circumstances last for more than 1 (one) month, the parties, by mutual agreement, have the right to terminate the Sale and Purchase Agreement.
14. PROVISION OF INFORMATION
14.1 The Seller sends all messages and other information to the Buyer to the specified e-mail. The letter is considered received after 3 (three) hours from the moment of its sending.
14.2 The Seller is not responsible for any problems with the Internet connection, networks of e-mail service providers, in connection with which the Buyer does not receive e-mails from the Seller.
14.3 The Buyer sends all messages, demands, requests and questions to the contacts specified in these Rules, as well as to the contact addresses indicated in the "Contacts" section of the Site.
15. FINAL PROVISIONS
15.1 All information published on the Seller's website, including, but not limited to, these Rules, information about the Seller, the goods and services offered, as well as their properties, on the procedure for exercising the Buyer's right to withdraw from the sales contract, about services provided by the Seller are considered to be provided to the Buyer in writing.
15.2 The laws of the Republic of Latvia apply to the Rules and the Sale and Purchase Agreement between the Buyer and the Seller.
15.3 The Seller has the right at any time, without the consent and notice of the Buyer, to assign its rights and obligations arising from these Rules.
15.4 All disagreements between the Buyer and the Seller regarding the Rules are settled through negotiations. If the Parties fail to resolve the dispute through negotiations within 15 (fifteen) days, the disputes must be finally settled in accordance with the procedure established by the legislation of the Republic of Latvia.
15.5 The Buyer has the right to send a request and/or complaint to the Consumer Rights Protection Center (55 Brivibas Street, Riga, Latvia, LV-1010, telephone: +371 65452554 e-mail: ptac@ptac.gov.lv, website: www.ptac .gov.lv), regarding the purchased goods on the Site. Or fill out the form on the Electronic Consumer Dispute Resolution Platform available at http://ec.europa.eu.